Frequently Asked Questions
Chateau hotel in Languedoc Roussillon
Accommodation
How much does it cost to stay at the hotel?
Rates depend on the season, all our rates are available through our online booking engine. For any further information, please contact our reservation department directly on 0345 686 6506 (UK) or 04 30 17 39 22 (FR).
What type of accommodation can I book at the property?
The Château has 8 luxurious hotel rooms in the original building, ideal for a getaway for two, as well as 44 stylish villas sleeping from 4 to 10 people, all independent and fully equipped for self-catering with a surface area of 90 to 220m², all with terraces and gardens with spectacular views across the vineyards and lagoon, some with a private swimming pool. Our villas are ideal to share with family or friends.
What booking options are available at the hotel?
To benefit from the best rates, we invite you to book your stay directly on our website, our reservation team is at your disposal for any request by email at resa@chateaucapitoul.com or by phone at 0345 686 6506 (UK) or 04 30 17 39 22 (FR).
What are the check-in and check-out times? |
We guarantee access to our hotel rooms from 4pm and check-out at 11am. Due to strict hygiene protocols, please note that check-in for the villas is from 5pm and check-out is at 10am.
Services & Facilities
What are the services and facilities of the hotel?
The original Château includes eight refined hotel rooms, a Cinq Mondes spa and Mediterraneo, our gourmet restaurant. Across the courtyard you will discover the wine tasting and sales cellar, as well as Asado, a warm and relaxed brasero-style restaurant with a superb terrace overlooking the lagoon and vineyards. Our large panoramic pool is heated*. Our guests also have access to our tennis court, petanque pitch, bicycles to ride in the 25 acres of park and gardens surrounded by 220 acres of garrigue, olive groves and vineyards around the estate. *heated from April to October, please note that in early and late season the temperature cannot be guaranteed.
Is there a concierge service at the hotel?
A concierge service is at your disposal to give you valuable advice and to help tailormake experiences for you during your stay with us .
Is there a luggage storage room at the hotel?
The reception can store your luggage for you.
What are the opening hours of the reception?
The reception is open 24 hours a day, all year round
What facilities are available in the hotel rooms?
All our hotel rooms are equipped with :
- Luxury bed linen
- Cinq Mondes bathroom amenities
- Mini-bar
- Nespresso machine
- Tea making facilities
- Bluetooth audio system
- Satellite TV
- DVD player
- Free WIFI
- Air conditioning
- Personal safe
- Bathrobe and slippers
- Luxury bed linen
- Cinq Mondes bathroom amenities
- Mini-bar
- Nespresso machine
- Tea making facilities
- Bluetooth audio system
- Satellite TV
- DVD player
- Free WIFI
- Air conditioning
- Personal safe
- Bathrobe and slippers
Are pets allowed in the accommodation?
Well behaved medium sized dogs are accepted after validation by the management and at an additional cost of 15€ per night.
Is the hotel suitable for families?
Our luxury self-catering villas are very family friendly. However because of the sloping nature of the site we recommend for families with children from 7 years old. For younger children we recommend our sister hotels Château Les Carrasses Château St Pierre de Serjac. Please note the hotel rooms in the Château are not accessible for children over the age of 3 (except for babies sleeping in a cot).
Is the Château suitable and adapted for people with reduced mobility?
Two of our luxury self-catering villas in the hamlet are adapted for people with reduced mobility. Do not hesitate to contact the reservation department to find out more information.
Is the hotel romantic?
Our Château hotel is the ideal destination for a romantic stay for two.
What facilities and services are available for a couple staying at the hotel?
For a moment of downtime together, our Spa has a treatment room for two people, indulge in an intimate dinner in the gastronomic restaurant Méditerranéeo, explore the vineyards together on foot or bike or sample the estates wines in the caveau with a private wine tasting...
Access
How do I get to the Château?
The estate is accessible by car at the following address: Château Capitoul | Avenue de Gruissan | 11100 Narbonne
The train station at Narbonne is 10 minutes away by car and there are several airports in the area, the closest one is Béziers 30 minutes away.
The train station at Narbonne is 10 minutes away by car and there are several airports in the area, the closest one is Béziers 30 minutes away.
Does the Château offer an airport shuttle?
No but we can organise private transfers, please contact our reception team.
Is it easy to park at the Château?
We have two car parks on the estate, one of which is strictly reserved for guests staying in our self-catering villas in the hameau .
Is the Château close to any towns or cities?
The historic city centre of Narbonne is located about ten minutes from the Château and Gruissan a charming fishing village is 5 minutes away by car.
Which area is the Château located?
Château Capitoul is located on the edge of the Massif de la Clape nature reserve, in the Aude department, 5 minutes from Narbonne and 5 minutes from the seaside resort and fishing village of Gruissan.
Which towns are close to the establishment?
Narbonne, Gruissan, Leucate, Béziers, Perpignan, Toulouse, we are also just one hour from the Spanish border and 1h30 from the Pyrenees.
Eating and drinking
Does the Château have one or more restaurants on site?
Château Capitoul has two restaurants: Méditerranéo, our gastronomic restaurant in the Château, and Asado, a warm and relaxed brasero-style restaurant where local meats and seafood are cooked over vinewood.
More information about our restaurants are available on the dedicated pages.
More information about our restaurants are available on the dedicated pages.
How can I book a table in the restaurant?
To book a table online links are available on the restaurant page or you can contact the reception by phone on 04 48 22 07 24, please remember to specify which restaurant you would like to dine in.
What kind of breakfast does the restaurant serve and from what time?
The hotel offers a delicious continental buffet breakfast every morning for €20/adult and €10/child. For the self-catering villas in the hameau, take away breakfast baskets are available for €15 per person.
What are the best restaurants close to the hotel?
The reception can suggest our favourite local restaurants or the best fine dining tables in the region.
Leisure activities / Experiences / Tourism
What activities are available at the Château?
Château Capitoul has a Cinq Mondes Spa, a large panoramic swimming pool, a tennis court, a petanque pitch, a wine cellar and shop where you can taste and purchase wines from the estate, complimentary bicycles are also available for guests.
Does the Château have one or more swimming pools?
There is one main heated panoramic pool a short walk from the hotel rooms in the hameau, an indoor swimming pool at the Spa (supplement applies) and several of the luxury villas have their own private pool.
Does the Château have a spa?
In the cool basement of the Château, the spa is a welcoming and sensual sanctuary for relaxation and rejuvenation, a place where the joy of life overrides rigid rules and clinical sensibilities.
Indulge in one of our Cinq Mondes treatments or relax in the Balneum, with its heated indoor pool with massage jets, jacuzzi, aromatherapy sauna and steam room.
OPENING HOURS
High season from 1st May to 30th September: 9am-8pm, 7 days a week.
Low season from 1st October to 30th April: 10am-6pm, 7 days a week
Late opening every first Thursday of the month until 8.30pm.
Indulge in one of our Cinq Mondes treatments or relax in the Balneum, with its heated indoor pool with massage jets, jacuzzi, aromatherapy sauna and steam room.
OPENING HOURS
High season from 1st May to 30th September: 9am-8pm, 7 days a week.
Low season from 1st October to 30th April: 10am-6pm, 7 days a week
Late opening every first Thursday of the month until 8.30pm.
Is there a Jacuzzi in the rooms?
Some of our luxury villas in the hameau have a private Jacuzzi, please contact the reservation department to find out which ones.
Does the Château have a fitness room?
No but there are various trails in the vineyards that can be discovered on foot or by bike.
What are the best things to see and do near the Château?
The Languedoc is a region that offers many opportunities for family outings and adventures. The Mediterranean beaches are just 5 minutes from Château, with beach clubs and sailing schools where you can hire stand-up paddle boards, windsurfs and catamarans. Discover the Parc du Haut Languedoc with its breathtaking gorges and safe river swimming or explore the Cathar castles near Carcassonne or the lively city of Montpellier just over an hour away from Château Capitoul with its aquarium and zoo.
What are the most popular tourist sights in the area?
Find our recommendations on the Activities & the region section of the site.